Identity check

Why does Spinko Casino ask for my documents?

The license requires us to confirm who you are and that your money is yours, and most checks finish in about 26 hours.

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Gaming Control Board CuraçaoLicensed OGL/2007/5710/629 since 2007, audited by BMM Testlabs and SIQ

Clear before you play

The essentials of your identity check

Useful the moment a withdrawal stalls or a message asks you for paperwork.

Who checks

Spinko Casino N.V.

License

Gaming Control Board Curaçao, OGL/2007/5710/629

How long

26 hours

Mandatory

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

First attempt

Send each document once, in full

You will know exactly what each upload needs before you send it.

Clear from the start

Start with your photo ID, taken flat on a plain surface in even light. Check that all four corners sit inside the frame and nothing glares across the photo or the text.

Two details checkers want

Send proof of address that is current and shows your name and street address exactly as they appear on your account. A phone bill or bank letter older than recent months often gets sent back.

Show the card, hide the middle

A payment card image proves the card belongs to you, so photograph the front clearly and cover the middle digits. Keep the first and last four visible, along with your name.

After you send, before you ask

Once everything is in, most checks land within 26 hours and you will hear by email. If nothing arrives, message [email protected] rather than uploading the same files again.

What we need

What each document has to show

You will have a shortlist of what to photograph and what to leave out.

Photo ID

ConfirmsYour name, face and date of birth

Must showAll four corners, readable text, no glare

Proof of address

ConfirmsWhere you live now

Must showYour name, full address, recent issue date

Payment card image

ConfirmsThe card is yours

Must showName and first and last four digits

Waiting on a review

Moments that trigger a documents request

Your check is routine licence work, so nobody has singled you out.

Your first payout clears

Cashing out for the first time is the deadline the licence sets, so identity and address documents are requested before that payment leaves.

Send matching details

A middle name spelled differently or a postcode that moved means the check stops until you send something that matches the account you signed up with.

Will a new card slow me down?

Adding Skrill, POLi or a card you have not used before can prompt a card image or bank paper so the funding route is confirmed under your own name.

Age confirmation step

Because entry is 18+, a photo ID may be requested at registration or at your first deposit to confirm the age on the account is real.

Why is the casino asking about my income?

Holding licence OGL/2007/5710/629 from the Gaming Control Board Curaçao means Spinko Casino N.V. must show where player money originates. Expect the request to be routine and addressed to everyone in the same spot, not a signal that anything about you looks wrong.

Which of these you send depends on how you fund the account.

Recent bank statement
Payslip or employer letter
Tax return or notice
Proof of a savings balance
Sale or inheritance paper

Fix the three usual returns fast

Past its date versus current. Anything older than three months is treated as out of date, since it no longer shows where you live now. Send a bill from the last three months Choose one with your name and address

One clean, readable shot. A corner cut off, a thumb over the text or a flash glare means the checker cannot read the details they must confirm. Lay the paper flat in daylight Keep all four corners in frame

Line up your details first. Details that differ from your account, such as a maiden name or a flat number dropped from the address, make the file unusable. Match the name on the account Write the full address as it appears

Five answers, no padding

Straight answers on the identity check

The reassurance most players need: nothing here is a penalty, just a licence duty.

Do I go through the document check again on my next withdrawal?+

No. Once your identity and address are confirmed, that file stays on record and later payouts move ahead without a repeat upload. Only a change of details, such as a new address or card, brings a fresh request.

How long does the identity check actually take?+

Reviews are finished in about 26 hours at Spinko Casino. Sharp photos and matching details pull that toward the shorter end, while a blurry or half-covered document adds a round of emails. You can check progress whenever you like.

When in my account journey will the check come up?+

At the latest it comes before your first withdrawal, and it may be requested sooner, at registration or your first deposit. Licence conditions mean the check has to be settled before money leaves the account. Steps taken early keep later payouts moving.

Why are you asking where my money comes from?+

That question comes from the Gaming Control Board Curaçao licence and applies to every player, not to you personally. Anti-money-laundering rules require a routine look at the funds behind larger deposits. A payslip or bank statement usually settles it.

What if a document I sent gets rejected?+

Send a sharper or complete version, and the team will pick it up again. Refusals are almost always about glare, cropped edges or an expired card, not about who you are. Reach [email protected] if the reason given is unclear.